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International Journal of Innovation and Applied Studies
ISSN: 2028-9324     CODEN: IJIABO     OCLC Number: 828807274     ZDB-ID: 2703985-7
 
 
Monday 20 May 2019

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Analysis of Psychological Well-being and Turnover intentions of Hotel Employees: An Empirical Study


Volume 3, Issue 3, July 2013, Pages 662–671

 Analysis of Psychological Well-being and Turnover intentions of Hotel Employees:  An Empirical Study

Zulkarnain Amin1 and Kharissa Pratiwi Akbar2

1 Department of Industrial and Organizational Psychology, Faculty of Psychology, University of Sumatera Utara, Medan, Indonesia
2 Department of Industrial and Organizational Psychology, Faculty of Psychology, University of Sumatera Utara, Medan, Indonesia

Original language: English

Received 25 April 2013

Copyright © 2013 ISSR Journals. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract


Turnover intentions can be reduced if the employees feel the organization have met their needs, through improving of psychological well-being. Employees' psychological well-being must be fulfilled, to get their best performance. This study aims to find out the relations between psychological well-being (i.e. autonomy, environmental mastery, positive relations with others, purpose in life, self-acceptance and personal growth) and turnover intention of hotel employees. The subjects were 212 hotel employees in Medan, Indonesia. Data were collected using turnover intention scale and psychological well-being scale. The result showed negative correlations between psychological well-being and turnover intentions towards hotel employees. To find out the determinants of turnover intention, a stepwise regression method was used. Based on the stepwise method used, the two predictor variables were found to be of significance in explaining turnover intentions. The two predictor variables were autonomy and positive relations with others. The result of this study will contribute to the guide lines for the policy makers for implementation of better human resource policy and provide evidence in favor of managerial interventions aimed at enhancing employee well-being and, consequently, minimizing the negative effects of an actual turnover in Hotel employee. Implication of this study could help management understand how to reduce the turnover intentions based on the employee and organization needs.

Author Keywords: Hotel employee, Turnover intentions, Psychological well-being, Cross sectional, Human resource, Indonesia.


How to Cite this Article


Zulkarnain Amin and Kharissa Pratiwi Akbar, “Analysis of Psychological Well-being and Turnover intentions of Hotel Employees: An Empirical Study,” International Journal of Innovation and Applied Studies, vol. 3, no. 3, pp. 662–671, July 2013.